Return policy

You have a 14-day cooling-off period, without giving a reason. It starts the day after you receive your order.

• To return, email Naroxdart@gmail.com within those 14 days with your name and order number. You may use the model withdrawal form, but it is not required.
• You then have 14 days to send the product back. Return shipping costs are your responsibility. Send it back complete, preferably in the original packaging.
• We refund you within 14 days of receiving your withdrawal, using the same payment method. We may wait until we have received the product back or you have sent proof of shipment.
• If you have used the product more than necessary to assess how it works, we may deduct an amount for loss of value.
• Is a product defective or not as promised? Contact us. Your statutory rights to repair, replacement or refund apply, and shipping costs are on us.

YUOM. V.O.F. (NAROX), Groenendal 15D, 5405 AS Uden, the Netherlands, +31 6 83975593, Naroxdart@gmail.com