Shipping policy
We ship from Uden (the Netherlands) with PostNL and DHL, to the Netherlands, Belgium, the rest of the EU and many countries beyond.
Shipping costs
- Netherlands and Belgium: €4.95
- Other EU countries: €9.95
- United Kingdom, Switzerland, Norway, Iceland and Liechtenstein: €19.95
- All other countries: €29.95
You always see the shipping costs at checkout before you pay.
Delivery time
Netherlands and Belgium: order on a working day before 22:00 and you'll usually receive it the next day. Other EU countries: usually 2 to 5 working days. Outside the EU: usually 5 to 10 working days. In special circumstances, such as peak periods or weather, it may take longer. We'll keep you informed.
Customs and import costs
Within the EU there are no import costs. Outside the EU, your country may charge import duties, VAT or clearance fees on delivery. These are payable by the recipient.
You'll receive a tracking code by email. Check your parcel on arrival. If it's damaged, contact us as soon as possible.